Last verified: 2026-05-19
Contact support
Reach Bumi support from the marketing site when you need help outside the in-app KB.
Route
/contact — public marketing shell (no dashboard auth required).
What to include
- Organization name and admin email on the account
- Business type (restaurant, hotel, etc.) and region
- Steps to reproduce, screenshots, and order IDs if applicable
- Whether the issue is storefront, dashboard, or payouts
Related
- Help center and status
- In-app: Customer chat for merchant–customer messaging (not platform support)
